Blue Mountains Day Tours - Commonly Asked Questions
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|About The Tours
- What time does the tour finish?
|You will return to the city from the The Blue Mountains tours at approximately 6-6:30pm. This can vary due to traffic.|
- Can we take luggage on the tour?
|No, our buses are designed for smaller groups and have limited storage space.
Travelers can contact their hotel to make arrangements or there are lockers available at Central train station. Arrangements will need to be made well before the pick up time.
- Is there a lunch package?
|There is no formal lunch package included with the tour.|
A variety of lunch options are available for purchase in local cafe / restaurants.
Alternatively bring along your own picnic lunch to enjoy in a picturesque mountains village.
- What should I wear to the Blue Mountains?
|Temperatures in the Blue Mountains can be as much as 10 degrees celsius less than the centre of Sydney. There are several opportunities to walk and ride down to the bottom of the valley below the spectacular cliffs in the Blue Mountains where it can be quite cool, even in the summer months.
It is recommended that a warm top and jacket are worn, as well as comfortable enclosed walking shoes, a hat and sunscreen.
- There is no tour on the day I want to travel, will there be?
|If you do not see an available tour listed for the day you would like to travel, it may mean that the tour is already booked to capacity for that particular day, or that we do not have a tour scheduled for that day.|
Please contact us and let us know which date you would like to travel and we'll let you know if a tour is available.
- Can we take a stroller or pram?
|No, there is no room for storing extra strollers safely on the bus. We provide one "umbrella" folding stroller on each bus.|
- Do you have any photos or videos of the tours?
|Yes we do. You can view photos and short videos from our tours by visiting our new "Tour Experiences" page.|
- Is booking online safe/secure?
|Absolutely! Our entire site is protected by high grade SSL (secure socket layer) encryption which encrypts all information transmitted between your computer and our server such that it can not be intercepted and viewed by any other party.|
All of the information you submit during the booking process is secure during transmission and saved securely in an encrypted format in our database. None of the information you provide during a transaction is ever transmitted in an unsafe manner, nor will we ever sell, rent or share your information with anyone for any reason.
- Why don't I see tour availability information?
Our booking team can always tell you if you call which tours are available if you are unable to see it on the web page.
- What browsers does your website support?
|Like most websites today, our site is designed to function in all of the current versions of the most popular internet browsers. We have specifically tested our site in the latest versions of Internet Explorer, Firefox, Safari, Opera and Chrome as well as many older versions of each of these browsers.|
$2 per person surcharge on Diners and Amex. You can cancel or change the booking up to 24 hours before departure (except private charters).
Terms and Conditions:
Prices stated are in Australian Dollars ( $AUD ) include GST, and may be subject to change. No refund on tours cancelled less than 24 hours before departure. Minimum passenger numbers may apply. We retain the right to cancel tours, vary itineraries, amend fares and days of operation. No refunds for bad weather. At times it may be necessary to provide alternative transport or use the services of other tour operators. 100% cancellation fee applies on any tour cancelled by the passenger less than 24 hours before departure. Whilst all care is taken, no responsibility is accepted for lost belongings or delays. Hotel pick ups for registered guests only.